Inquiry privacy notice
Effective 29 October 2026. This notice applies to the initial ChinaFetch task inquiry form, not to a later signed project agreement.
What we collect
We collect the task category, description, contact email, optional name and region, preferred timing, and which ChinaFetch page you came from. A timestamp and random request number are recorded. We use a daily hashed network identifier to deter repeated automated submissions, rather than storing the raw client IP in our inquiry database. Web infrastructure may separately process security and access logs.
Why we process it
To evaluate feasibility, clarify your task, prepare a written scope or quote if relevant, and prevent abuse. We do not sell inquiry information to advertisers or use it for unsolicited mass marketing.
Access and storage
Inquiries are held on our secured server separately from the public website and can be reviewed by authorized ChinaFetch operators. We do not automatically send inquiry contents to unrelated third parties. We may need your explicit permission before sharing details with a local partner.
Retention and deletion
Unqualified new inquiries are normally removed after 90 days through an operator-managed retention process. If you enter into a contract, the agreed terms may require a different retention period. For correction or deletion requests, contact [email protected] and include your request reference. We may need to confirm the requester is the person who supplied the inquiry.
What not to submit
Do not include passports, account credentials, bank details, protected personal data, confidential supplier documents, or trade secrets in the initial request. We can discuss secure document handling after determining whether we can accept the work.
Contact
For questions about this notice or your inquiry, email [email protected]. The inbox uses mail forwarding; we continue to monitor deliverability and spam classification.